Customer Service Representative

N Palm Springs, CA 92258

Posted: 05/14/2020 Industry: None Job Number: 1331084 Pay Rate: $14.00/hour

Job Description

This company specializes in the innovation, production and distribution of custom printed labels and stickers in various shapes/sizes and quantities (up to a million labels). With 5 printing presses on-site in their Production Area this company is always busy and is a fast-paced work environment. To be successful in this position you will need great communication skills, be goal oriented, attentive to detail, team oriented and receptive to instructions.

As part of a 6-person team in the office at this company you will primarily be responsible for Customer Care which involves taking orders for labels/stickers over the phone or via email from existing and new customers (knowledge and the ability to work quickly with fractions is vital in taking these orders, ie. Width is 1, length is 2 ). In addition to taking orders you will also make outbound follow-up calls that arise during the ordering process; faxing/emailing proofs (all new customers will require a proof for them to approve) and entering final approved orders into the database system. Other duties include filing, making copies, answering general phone calls and help maintain office supplies. All employees are cross trained in all areas such as A/P, A/R, Invoicing, interfacing with the graphics regarding new customer logo/label information and order entry. Position starts at $14.00/HR with a pay increase, benefits and a 401k plan offered after 3-months.
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