Customer Service Representative
N Palm Springs, CA 92258
As part of a 6-person team in the office at this company you will primarily be responsible for Customer Care which involves taking orders for labels/stickers over the phone or via email from existing and new customers (knowledge and the ability to work quickly with fractions is vital in taking these orders, ie. Width is 1, length is 2 ). In addition to taking orders you will also make outbound follow-up calls that arise during the ordering process; faxing/emailing proofs (all new customers will require a proof for them to approve) and entering final approved orders into the database system. Other duties include filing, making copies, answering general phone calls and help maintain office supplies. All employees are cross trained in all areas such as A/P, A/R, Invoicing, interfacing with the graphics regarding new customer logo/label information and order entry. Position starts at $14.00/HR with a pay increase, benefits and a 401k plan offered after 3-months.